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Frequently Asked Questions
Explore common questions about Global Agro Group, our products, services, and solutions. Need help? Our team is here to assist.
Everything You Need To know!
1. What is Global Agro Group?
Global Agro Group is an integrated agribusiness group serving Nepal’s livestock, poultry, and aquaculture sectors. The group is involved in animal feed manufacturing, broiler chick production, agricultural and feed-mill raw-material trading, poultry-house and feed-mill spare parts, laboratory services, technical support, field visits, and after-sales services.
2. What companies are part of Global Agro Group?
The major companies and business units include:
- Global Agro Products Limited – Manufactures and distributes poultry, livestock, and fish feeds, as well as full-fat soya, extruded soya cake, and processed soya oil.
- Global Hatchery Pvt. Ltd. – Produces and supplies quality broiler day-old chicks.
- GAP Marketing Pvt. Ltd. – Trades feed raw materials and supplies spare parts and equipment for environmentally controlled poultry houses and feed mills.
- Global Birds Pvt. Ltd. – Engages in broiler and table-egg production, with broiler production prioritized in its initial phase.
- Global Transportation Pvt. Ltd. – Provides logistics and transportation services, ensuring timely and efficient delivery of feed, day-old chicks, raw materials, and other essential products across Nepal.
- Global Corporate Investment Pvt. Ltd. – Supports strategic investment activities that contribute to the Group’s growth across the livestock and poultry value chain.
3. Where does Global Agro Group operate?
The group serves customers across Nepal through its dealer and distribution network, supporting farmers, livestock entrepreneurs, dealers, distributors, and other agribusiness customers throughout the country.
4. What types of animal feed does Global Agro Products Limited manufacture?
Global Agro Products Limited manufactures feed for different livestock and poultry segments, including:
- Broiler
- Layer
- Giriraja
- Breeder
- Cattle
- Pig
- Goat
- Fish
The appropriate feed is formulated according to the nutritional requirements and production stage of the respective species.
5. How can I choose the right feed for my farm?
The appropriate feed depends on the species, age, production stage, farming system, and farm objectives. Farmers can contact Global Agro Products or their nearest authorized dealer for product selection and technical guidance.
6. Where can I buy Global Agro Products feed?
Our feeds are distributed through dealers and distributors across Nepal. Customers can contact the nearest authorized dealer or contact Global Agro Products Limited to identify the appropriate sales point.
7. What soya products does Global Agro Products manufacture?
The company produces and supplies:
- Full-fat soya
- Extruded soya cake
- Processed soya oil
These products are important sources of protein and energy for animal and poultry feed manufacturing.
8. What is full-fat soya?
Full-fat soya is processed soybean containing both protein and naturally occurring soybean oil. It can provide a combination of high-quality protein and energy for livestock and poultry diets.
9. What is extruded soya cake?
Extruded soya cake is a processed soybean product produced through extrusion. It is a valuable protein ingredient used in poultry and livestock feed formulations.
10. What are the specifications of your extruded soya cake?
Our extruded soya cake is produced with approximately 43% crude protein and 6% oil, making it a valuable protein and energy ingredient for poultry and livestock feed.
11. Does Global Agro Products produce soya oil?
Yes. Global Agro Products produces and supplies processed soya oil for use in feed and related applications.
12. Which company produces broiler chicks?
Global Hatchery Pvt. Ltd. is responsible for producing and supplying broiler day-old chicks.
13. How can I purchase broiler chicks?
Broiler chicks are supplied through the company’s dealer and distribution network. Farmers can contact their nearest authorized dealer or Global Hatchery for booking and availability.
14. Can I book chicks in advance?
Yes. Advance booking is recommended, particularly for farmers requiring specific quantities or planning production according to a particular farm schedule. Availability may depend on production and booking schedules.
15. How can I get technical advice for broiler farming?
Farmers can contact Global Hatchery or the relevant company representative for technical guidance. Depending on the requirement, technical support may include farm visits and advice related to chick placement, brooding, management, feeding, health, and overall flock performance.
16. What type of raw materials does GAP Marketing trade?
GAP Marketing deals in raw materials used in the production of animal and poultry feeds. Availability may vary according to market conditions and current inventory.
17. Do you supply spare parts for environmentally controlled poultry houses?
Yes. GAP Marketing supplies spare parts and equipment used in environmentally controlled poultry houses, supporting farm maintenance, repair, and operation.
18. Do you supply feed-mill spare parts?
Yes. GAP Marketing supplies spare parts and components for feed mills to support maintenance, repair, and uninterrupted production operations.
19. Can I ask for a specific spare part?
Yes. Customers can contact GAP Marketing with the equipment name, model, part number, photograph, or technical specifications. Our team can help identify the required component and check its availability.
20. Do you provide after-sales service?
Yes. Customer support does not end with the sale. The group provides after-sales assistance for relevant products, equipment, and services to help customers use and maintain them effectively.
21. Do you provide farm field visits?
Yes. Technical personnel may conduct field visits depending on the nature of the requirement. Field support can help identify farm-level challenges and provide practical recommendations.
22. What types of technical support do you provide?
Technical support may include guidance related to:
- Poultry and livestock production
- Feed selection and usage
- Broiler chick management
- Farm management
- Environmentally controlled poultry houses
- Equipment operation and maintenance
- Feed-mill equipment
- Production-related issues
- Farm-level problem identification
23. Do you provide laboratory services?
Yes. The group provides laboratory-related services to support diagnosis, quality monitoring, and technical decision-making for livestock and poultry operations, subject to the type of sample and test required.
24. Can I send samples to your laboratory?
Customers can contact the concerned technical or laboratory team before submitting samples. The team can advise on the appropriate sample type, collection method, quantity, packaging, transportation, and available tests.All laboratory tests are conducted by qualified professionals; testing charges apply per the specific analysis requested.
25. Can your technical team visit my farm if I have a production problem?
Yes. Depending on the nature and location of the issue, a technical field visit can be arranged. Farmers should provide basic information about the farm, flock or livestock, symptoms or production problem, and location when requesting support.
26. Do you sell products directly to farmers?
Products are primarily distributed through the group’s dealer and distribution network across Nepal. Depending on the product and location, customers can contact the relevant authorized dealer for purchasing information. For more information, farmers can contact the marketing team.
27. Do you have dealers outside major cities?
Yes. The group has a dealer and distribution network serving customers in different parts of Nepal.
28. How can I find the nearest dealer?
Customers can contact the relevant company or sales team with their location. The team can help identify the appropriate dealer or distribution point.
29. Can dealers and distributors contact you for business opportunities?
Yes. Dealers, distributors, livestock entrepreneurs, poultry farmers, and other business partners interested in working with the group are welcome to contact the relevant business division.
30. How does Global Agro Group support farmers?
The group supports farmers through an integrated approach that includes feed, broiler chicks, raw materials, equipment and spare parts, laboratory support, technical advice, field visits, and after-sales services.
31. Why should I choose products from Global Agro Group?
The group offers an integrated range of products and services for poultry, livestock, and aquaculture. Customers can access feed, chicks, raw materials, equipment-related products, technical assistance, laboratory support, and after-sales services through an interconnected business network.
32. What should I do if I have a complaint about a product or service?
Customers should contact the relevant company, dealer, sales representative, or customer-support team and provide details such as the product name, batch or invoice information where applicable, purchase date, location, and nature of the complaint. The concerned team will review the issue and provide appropriate assistance.
33. Can I get technical recommendations before purchasing feed or chicks?
Yes. Customers are encouraged to discuss their farming requirements with the company’s technical or sales team before purchasing. This helps identify products suitable for the species, age, production stage, and farming objective.
34. How can I contact Global Agro Group?
For product inquiries, dealer information, chick bookings, raw materials, spare parts, laboratory services, technical support, or field visits, customers can contact the relevant company or the group’s customer-support/sales team through the contact details provided on the official website.